Minerva Consulting provides process consultancy services to enable organisational change and improvement.
We have over 20 years' experience in eliciting and mapping 'as-is' and designing 'to-be' processes and driving process implementation. We have considerable SIAM experience (service design, processes and target operating models) and have excellent knowledge of industry best practices and standards, including ITIL and ISO 9000 series, and their practical application.
We also provide management systems development, project management, knowledge management, business analysis and training services.
Minerva Consulting is an independent company, established in 1997. We have undertaken a variety of assignments for major clients, focussing on improving their businesses through process management, development and consultancy.